Delivery

Delivery Policy at Posh Living

We are committed to ensuring that your shopping experience with us is not only enjoyable but also hassle-free when it comes to delivery. Here, we've outlined our delivery policies to address common questions and concerns you may have:

1. Standard Delivery for Stock Items

We offer FREE 2 MAN UK HOME DELIVERY ROOM OF CHOICE for all stock items.

Our dedicated delivery partners strive to complete deliveries of stock items within 10-14 working days from the date of your order.

To enhance your convenience, we partner with a furniture delivery specialist.

You'll receive a phone call to schedule a delivery date and an estimated delivery time.

A text notification will be sent on the day before delivery, confirming that your item is loaded onto the delivery vehicle.

On the day of delivery, our team will give you a courtesy call one hour ahead, ensuring you don't have to take the entire day off or wait all day.

2. Special Handling for Large Items

For large items such as sofas and wardrobes, we provide 2-man FREE UK delivery to the room of your choice. This service ensures the safe and convenient placement of your substantial pieces.

3. Ordering and Payment

You can place your order easily through our user-friendly online platform. Just click the "Add To Basket" button next to the item you desire.

At checkout, enter your delivery and billing information, and securely pay with major credit or debit cards through our encrypted server.

Alternatively, you can place your order by calling us at Posh Living. We accept various payment methods, including credit cards, debit cards, bank transfers, and other customised options.

4. Delivery Charges

Orders below £100 are subject to a standard delivery charge of £9.99

For deliveries to specific post code areas in Scotland and certain regions listed, orders below £250.00 or £1000.00 might incur a surcharge. We'll contact you to discuss these charges before finalising your order.

AB, BT, DD, DG, EH, FK, G, GY, HS, IM, IV, JE, KA, KW, KY, ML, PA, PH, TD, and ZE might incur a surcharge. Please place your order under no obligation and we will contact you to discuss delivery.

5. Gold Delivery Service

We offer an optional gold delivery service for £100.00 in addition to FREE UK DELIVERY on orders over £100.

This service allows you to:

Specify your preferred delivery day.

Receive a call within 1 hour of ETA.

Have your furniture delivered, assembled in the room of your choice, and all packaging materials removed.

To opt for the gold service, please contact us via email at sales@poshlivingfurniture.co.uk or by calling 01706 231527 after placing your order.

6. Delivery Timing

We aim to deliver stock items within 10-14 working days, though delivery times may vary based on the product and manufacturer.

You will receive approximate delivery times via email after placing your order. We will inform you promptly of any delays.

Typically, multiple items in one order will be delivered together.

7. Storing Your Furniture

If you are unable to accept delivery when your furniture is ready, we offer free storage for up to 90 days, allowing flexibility in your schedule.

8. Handling Damaged Goods

While rare, if your delivery contains damaged items or manufacturer defects, please contact us immediately.

Call us at 01706 231527 or email images and details to admin@poshlivingfurniture.co.uk.

We will arrange for in-home repairs where possible or return and replacement by the manufacturer if necessary.

Please retain the original packaging for returns and repairs, and ensure all returns are authorized through our Customer Service Department.

We are committed to providing you with the best possible delivery experience. If you have any questions, special requests, or require clarification on any aspect of our delivery policy, please feel free to contact us at admin@poshlivingfurniture.co.uk. Thank you for choosing https://www.poshlivingbolton.co.uk/ where your satisfaction is our top priority.